Delivery Options and Timelines: Singapore and International. Local Delivery (Singapore). International Delivery. Customs & Import Charges. Please note that customs and import duties may apply once the package reaches your destination country. These c
Regrettably, we cannot accommodate requests for delivery on specific dates or times. However, you will receive a tracking number as soon as your order is dispatched. This enables you to monitor the journey of your package closely. Should you require
We aim to process and deliver your orders as swiftly as possible. For local deliveries, please anticipate a lead time of 2 - 4 business days, and for international deliveries, expect a period of 7 - 9 business days. As soon as your order is dispatche
At the moment, we are unable to provide in-store pick-up services for online orders or reserve items at our retail store for purchase. All online orders will be delivered to the shipping address provided during checkout. Our retail store operates on
We know that sometimes you might need to tweak your order a bit after it's been placed. We're here to assist you with that! If your order hasn't been dispatched for shipment yet, we can help you make the following adjustments:. Please note that we ca
Once your order has been confirmed, we're unable to accept cancellations. We're committed to getting your order to you as soon as possible so it's sent for processing immediately after confirmation. However, if you want to make some changes to your o
After placing your order, a confirmation email should be sent to the email address you provided during checkout. If you have not received this email within a few hours, please follow these steps:.
We take great care in preparing and packing your order, but we understand that mistakes can occasionally occur. If you've received an incorrect item or there's something missing from your order, please follow these steps:. We will make every effort t